{"id":2149,"date":"2025-06-09T11:29:56","date_gmt":"2025-06-09T09:29:56","guid":{"rendered":"http:\/\/elromero.bio\/condiciones-de-la-reserva\/"},"modified":"2026-02-27T15:34:53","modified_gmt":"2026-02-27T14:34:53","slug":"reservation-policy","status":"publish","type":"page","link":"http:\/\/elromero.bio\/en\/reservation-policy\/","title":{"rendered":"Reservation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2149\" class=\"elementor elementor-2149 elementor-2144\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cef2492 e-con-full e-flex e-con e-parent\" data-id=\"cef2492\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da50a7a e-flex e-con-boxed e-con e-parent\" data-id=\"da50a7a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b38f2c6 elementor-widget elementor-widget-text-editor\" data-id=\"b38f2c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><b>Our Cancellation Policy<\/b>\u00a0<\/h4><p>We work with fresh, seasonal products specifically selected for each guest. To ensure the sustainability of our project:<\/p><p><b>\u2713 Free Cancellation:<\/b>\u00a0You may cancel or modify your reservation at no charge up to\u00a0<b>24 hours before<\/b>\u00a0your appointment.<\/p><p><b>\u2713 Attendance Guarantee:<\/b>\u00a0For cancellations made less than 24 hours in advance or in case of a no-show, a fee of\u00a0<b>\u20ac85 per person<\/b> will be charged to the credit card provided. <i><strong>Reservations made less than 24 hours in advance do not allow for free cancellation due to the prior preparation of the ingredients.<\/strong><\/i><\/p><p><strong>\u2713Grace Per<\/strong><b>iod:<\/b>\u00a0We know unexpected events happen; therefore, we will hold your table for a\u00a0<b>15-minute grace period<\/b>\u00a0after the scheduled time.<\/p><h4><b>Allergies and Intolerances: We want to take care of you<\/b>\u00a0<\/h4><p>To offer a safe service tailored to your needs:<\/p><p><strong>\u2713 it is ess<\/strong><b>ential to inform us of any allergies or intolerances at least 24 hours in advance<\/b>. Otherwise, we cannot guarantee modifications to the current menus.<\/p><p><strong>\u2713 El Romero is a celiac-friendly space.<\/strong> Regarding other allergens, due to the small size of our kitchen, we cannot guarantee the total absence of traces or cross-contamination, especially with fish and shellfish. We appreciate your understanding.<\/p><h4><b>Enjoyment and Atmosphere<\/b><\/h4><p><b>\u2713 Smoke-free space:<\/b>\u00a0To protect the sensory experience and the flavor of our dishes, we kindly ask our guests\u00a0<b>not to smoke on our terrace<\/b>\u00a0(including e-cigarettes).<\/p><p><b>\u2713 Children at El Romero:<\/b>\u00a0Children are welcome as long as they feel comfortable enjoying our\u00a0<b>tasting menus<\/b>. Please note that the experience is designed to be enjoyed without haste, with a\u00a0<b>usual duration of 1.5 to 2 hours<\/b>, and we do not offer specific children&#8217;s menus.<\/p><p>For any changes or inquiries, please email us at <b data-path-to-node=\"4,0\" data-index-in-node=\"50\">info@elromero.bio<\/b> or call us at <b data-path-to-node=\"4,0\" data-index-in-node=\"82\">+34 971 351780<\/b>.<\/p><p><strong>By clicking on Book, you accept the Terms and Conditions of service.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Our Cancellation Policy\u00a0 We work with fresh, seasonal products specifically selected for each guest. To ensure the sustainability of our project: \u2713 Free Cancellation:\u00a0You may cancel or modify your reservation at no charge up to\u00a024 hours before\u00a0your appointment. \u2713 Attendance Guarantee:\u00a0For cancellations made less than 24 hours in advance or in case of a no-show, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2149","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"http:\/\/elromero.bio\/en\/wp-json\/wp\/v2\/pages\/2149","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/elromero.bio\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/elromero.bio\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/elromero.bio\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"http:\/\/elromero.bio\/en\/wp-json\/wp\/v2\/comments?post=2149"}],"version-history":[{"count":7,"href":"http:\/\/elromero.bio\/en\/wp-json\/wp\/v2\/pages\/2149\/revisions"}],"predecessor-version":[{"id":10814,"href":"http:\/\/elromero.bio\/en\/wp-json\/wp\/v2\/pages\/2149\/revisions\/10814"}],"wp:attachment":[{"href":"http:\/\/elromero.bio\/en\/wp-json\/wp\/v2\/media?parent=2149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}