RESERVATION
Once the reservation has been made through the web engine, you will receive an email confirming the validity of the reservation along with all the corresponding information. If you do not receive the confirmation of the reservation or if any information in the confirmation is incorrect, please contact the restaurant.
CANCELLATION POLICY
In the event that you have been asked for a guarantee card at the time of booking, nothing will be charged in advance.
Please, remember that your reservation is subject to our cancellation policy: if you cancel no later than 24 hours prior to your reservation, no fee will be charged on your credit card.
After this deadline or in case of no-show, a charge of 75 euros for each person who has not attended will be made to your credit card.
However, on the day of the reservation we grant 15 minutes of courtesy from the scheduled time so that you can enjoy the gastronomic experience at El Romero without any worries.
Changes to reservations can be requested with a minimum of 24 hours’ notice via email info@elromero.bio. Modifications will be subject to the restaurant’s availability.
For any questions or clarifications do not hesitate to contact us at no. +34 971 351780.
ALLERGIES AND INTOLERANCES
It is very important that you inform us at least 24 hours before booking about any type of food allergy or intolerance, so that we can adapt as much as possible to your needs; otherwise, the current menus will be offered without modifications.
El Romero is a restaurant suitable for coeliacs. However, with regard to allergens other than gluten, the small size of the kitchen does not allow us to guarantee the absence of traces and cross-contamination, especially with fish and shellfish.
SMOKERS
In order to let everybody enjoy the gastronomic experience at El romero, we kindly ask our customers not to smoke in the outdoor terrace space, including electronic cigarettes.
CHILDREN
Children are welcome as long as they can eat one of our tasting menus. Please, also note that the average duration of the experience is never less than 1.5 – 2 hours. We do not have special dishes or children’s menus.